Career Opportunities

The Opportunity

Reporting to the Senior Communications Manager the Communications Coordinator will demonstrate professional experience in social media content development, digital marketing, and copy writing. This role requires a creative and analytical mindset, advanced knowledge of social media, and a passion for creating compelling content.   

Location

The PDAC office is located at 170 University Avenue, Suite 800, Toronto, Ontario. The successful candidate will be required to attend the PDAC office 4 days per month.

What you will do

• Develop and implement creative and engaging social media content across various platforms, aligning with our brand voice and marketing objectives.
• Manage paid social media campaigns on platforms such as Facebook, Instagram, LinkedIn, and X, ensuring optimal targeting and budget utilization.
• Execute Google Ads campaigns, including search, display, and video ads, with a focus on maximizing ROI.
• Develop, write, and edit content for PDAC’s monthly email newsletter. Manage the newsletter production schedule and collaborate with various departments to gather relevant news and updates.   
• Write compelling and effective copy for a variety of formats, including email newsletters, social media posts and articles for print and the web.   
• Source and design eye-catching graphics for various communications uses.
• Monitor and analyze the performance of social media and Google Ad campaigns, providing regular reports and insights to optimize strategies.
• Engage with online audiences by interacting and responding to comments and messages across social media platforms, as well as general community management.
• Support the work of PDAC’s Awards Committee with agenda preparation, minute taking, and document management.
• Assist with other tasks and projects as needed.

You Have

• University or College Degree in Communications, Journalism, or related field.
• Minimum of two years’ experience in a similar role.
• Proven experience in social media management and digital advertising, including organic and paid campaigns.   
• Strong content creation and copy writing skills.
• Experience working on content management systems for email and web (ie. Craft CMS, Informz).
• Excellent oral and written communication skills, including writing and proof reading and the ability to communicate with tact and diplomacy.   
• Demonstrated ability to work independently and as a team player
• Proven problem-solving skills and an ability to learn and adapt in changing environments.
• Advanced knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
• Organized and able to manage multiple projects, deadlines, and initiatives simultaneously.
• Graphic design experience is an asset.
• Video production experience is an asset.   
• French or Spanish language skills are assets. 

The Opportunity

This is a dynamic opportunity for a proactive IT Coordinator to play a key role in supporting and advancing the organization’s technology environment. Reporting to the Manager, IT & Administration, this role will provide responsive day-to-day IT support, ensuring minimal disruption to business operations. A strong focus on cybersecurity is essential. This is a hands-on and varied position that supports the organization’s strategic goals through reliable and secure technology operations.

Location

The PDAC office is located at 170 University Avenue, Suite 800, Toronto, Ontario. The successful candidate will be required to attend the PDAC office 3 days per week.

What you will do

IT Support: Provide day-to-day technical support to staff, address and resolve a wide range of hardware, software, and connectivity issues to minimize operational  disruptions; maintain, repair, and replace IT equipment and hardware as needed; install, configure, and test new technology solutions; ongoing administration and support of Windows Server environments, including Active Directory and Microsoft 365 applications; manage routine data backup processes to ensure system integrity and business continuity; support audiovisual (AV) systems, VoIP telephony.

IT projects: Participate in the planning, coordination, and execution of IT projects aimed at enhancing system performance, security, and overall infrastructure resilience; support various upgrades and improvement efforts, collaborating with internal teams and external partners to ensure successful implementation while minimizing disruption to operations.

IT security: promote cybersecurity best practices across the organization and foster a culture of security awareness and vigilance; support and deliver IT security awareness initiatives and staff training to enhance understanding of cyber threats and safe digital behavior; stay informed on current security trends, emerging threats, and industry best practices to help inform internal policies and procedures; review, analyze, and respond to reported phishing attempts and other suspicious activities, working closely with Manager, IT & Administration and IT providers to assess risks and implement appropriate responses.

Procurement and asset management: Coordinate the acquisition of IT-related products and services to support the organization's technology infrastructure; source hardware, software, licenses, and support services, evaluate vendor options, obtain competitive quotes in alignment with organizational needs and budgetary guidelines; assess technical requirements, ensure compatibility and maintain compliance with internal policies; oversee vendor relationships, track contract renewals; maintain detailed records of IT assets and procurement activities to support operational efficiency, cost control, and lifecycle management.

Additional Duties: Take on other duties as needed to support PDAC’s business needs.

You Have

• A diploma or degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent education, training, and experience.
• A minimum 2 years of experience in a similar role involving IT support or system administration.
• In-depth experience with Windows Server environments, Active Directory, and Microsoft 365 administration.
• Strong troubleshooting and problem-solving skills for hardware, software, and connectivity issues.
• Demonstrated experience implementing and supporting cybersecurity programs.
• Knowledge of data backup, disaster recovery processes, and system integrity maintenance.
• Experience with AV systems and VoIP telephony support.
• Excellent interpersonal, verbal and written communication skills.
• Strong analytical thinking and problem-solving abilities.
• Ability  to adapt to and thrive in a dynamic environment with evolving priorities. 

You Are

• Exceptionally organized with effective time management skills and attention to detail.
• Able to multitask and work effectively under pressure.
• Eager to stay current with evolving technology trends and adapt to new tools and methods
• Customer service-oriented with experience supporting internal and external stakeholders.