Career Opportunities

Employment term: One Year, Fixed Term Contract Position.

Hiring Range: $56,235 - $70,294 on an annual basis. Compensation is determined within this range based on relevant experience, scope of responsibilities, and internal equity.

Position Context
This posting is for an upcoming vacancy.

The Opportunity

Serving as a critical link between the organization and its members, the Membership Coordinator supports PDAC’s membership operations by providing administrative support, managing membership communications, and helping to ensure the smooth delivery of membership processes. Reporting to the Manager of Membership Outreach and Engagement, the incumbent engages with members, supports the development of new membership offerings, and helps optimize internal workflows.

Location

The successful candidate will be working in a hybrid work model, with the requirement to attend the PDAC office 1-2 days per week, as well as work on-site during our in-person convention. The PDAC office is located at 170 University Avenue, Suite 800, Toronto, Ontario.

What you will do

• Member Support and Communication:
  • Serve as the primary contact for membership inquiries by phone and email, providing timely, professional service.
  • Administer membership applications, renewals, reminder communications, and recognition programs, while maintaining accurate database records.
  • Support the planning and delivery of membership-related activities for the PDAC Convention and other member events.
  • Coordinate with external suppliers and partners on membership materials, event support, and related projects.
• Project and Database Management:
  • Use project management tools such as Asana to track tasks, deadlines, and team responsibilities.
  • Test online membership forms, conduct audits of membership categories, and support database maintenance to ensure accuracy and functionality.
  • Work with IT and internal teams on data clean-up, record consolidation, duplicate removal, and workflow improvements.
  • Prepare and review regular reports, including donation reports, reconciliations, membership comparisons, trend analyses, and other internal reporting.
• Member Engagement and Development:
  • Draft and update membership communications, including renewal notices, newsletters, and social media content.
  • Assist in the development of membership initiatives, programs, and events that enhance member value and engagement.
  • Maintain and update membership-related website content to ensure information is accurate, current, and accessible.
• Other Duties:
  • Undertake additional responsibilities as required, aligned with PDAC’s priorities.

You Have

• Post-secondary diploma/degree in business, communications, marketing or a related field, or equivalent job-related experience.
• Minimum of 2-3 years of recent, relevant experience in administrative roles, with a focus on customer service and membership/database management.
• Experience in event planning and coordination is an asset.
• Proficiency in Microsoft Office Suite; Word, Excel, PowerPoint, and Outlook. Familiarity with association management systems (databases) and content management systems such as Craft CMS is an asset.
• Experience with project management tools, such as Asana, is beneficial.
• Exceptional interpersonal, written and verbal communication skills, with proofreading abilities.
• Exceptional customer service skills with a demonstrated ability to handle difficult situations with tact, diplomacy, and professionalism.
• Demonstrated organizational and time management skills with the ability to handle multiple concurrent tasks in a deadline driven environment.
• Proven analytical and critical thinking skills to identify and resolve workflow inefficiencies.
• Ability to work independently and collaboratively within a team environment.
• Work with integrity; able to maintain confidentiality in handling sensitive information.
• Superior attention to detail and a commitment to accuracy.

Pay Transparency & Fair Hiring

In accordance with Ontario’s Pay Transparency legislation, PDAC has included the hiring range for this role in this posting. Compensation is determined within the stated range based on relevant experience, role requirements, and internal equity.

PDAC does not request or consider an applicant’s prior compensation as part of the recruitment process.

PDAC does not use automated decision-making or artificial intelligence tools to screen or assess candidates for this role.
Applicants must be legally authorized to work in Canada for the entire duration of the contract.

PDAC is committed to fair and inclusive hiring practices and will provide accommodations, upon request, to support participation in all stages of the recruitment process.

Employment term: One Year, Fixed Term Contract Position.

Hiring Range: $45,630 - $57,038 on an annual basis Placement within this range is based on relevant experience and internal equity.

Position Context
This posting is for an upcoming vacancy.

The Opportunity

Reporting to the Director of Operations & Human Resources, you are a personable, organized, and reliable team player who thrives in a dynamic, people-focused environment and is comfortable working in person at our downtown office location. This role combines reception, office coordination, and administrative support responsibilities that are essential to the smooth day-to-day operation of the office. You are comfortable using and learning a variety of software applications and digital tools to support your work. 

As the first point of contact for guests, visitors, and staff, you bring professionalism, discretion, and tact to every interaction. You enjoy building positive relationships and providing exceptional service. Equally comfortable managing reception activities and supporting office maintenance and workplace needs, you take pride in creating a welcoming, organized, and well-functioning environment for employees and visitors. Resourceful and adaptable, you are skilled at balancing multiple priorities, anticipating needs, and contributing wherever support is required.

Location

This is an in-person role. The successful candidate will be required to be present at the office to complete all tasks and identified responsibilities. Our office is located at 170 University Avenue, Suite 800, Toronto.

What you will do

• Guest Services: Greet and welcome guests and visitors as they arrive at the office; answer and direct incoming calls, respond to inquiries professionally, and provide assistance as needed.
• Office Maintenance: Help maintain a clean, organized, and welcoming office environment. Monitor office and kitchen areas to ensure they remain well-stocked and functional.
• Supply Ordering: Manage inventory levels and order office, kitchen, and other workplace supplies to support daily operations.
• Administrative Support: Provide a wide range of administrative support to the Operations and Human Resources functions, including preparing forms, surveys, questionnaires, presentations, and other business documents using Microsoft Office applications and other applicable technologies and software tools.
• Task Coordination and Reporting: Use project management tools effectively to coordinate tasks and track progress.
• Meeting Space Coordination: Prepare meeting room spaces and ensure rooms are properly configured; assist with catering and food orders as required.
• Shipments and Deliveries: Sort and distribute incoming mail and courier deliveries; coordinate outgoing shipments.
• Other Duties: Perform other related duties as assigned based on organizational needs.

You Have

• Proven experience in a receptionist or administrative role.
• Strong organizational skills and attention to detail.
• Professional, friendly and discreet demeanor with excellent interpersonal skills.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks in a dynamic work environment.
• Proficient with Microsoft Office Suite.
• Experience with project management tools, specifically Asana, is a plus.
• Experience with design tools such as Canva or Adobe Creative Suite is a plus.
• Knowledge of or experience with CRM systems or other client/database management tools is a plus.

Pay Transparency & Fair Hiring

In accordance with Ontario’s Pay Transparency legislation, PDAC has included the hiring range for this role in this posting. Compensation is determined within the stated range based on relevant experience, role requirements, and internal equity.

PDAC does not request or consider an applicant’s prior compensation as part of the recruitment process.

PDAC does not use automated decision-making or artificial intelligence tools to screen or assess candidates for this role.
Applicants must be legally authorized to work in Canada for the entire duration of the contract.

PDAC is committed to fair and inclusive hiring practices and will provide accommodations, upon request, to support participation in all stages of the recruitment process.